At Creekmouth Florist, we are dedicated to delivering only the freshest flowers to our customers throughout Creekmouth and neighbouring areas. Every bouquet and arrangement is carefully crafted by our skilled florists to reflect the quality, beauty, and vitality you expect. We stand behind our fresh flowers guarantee, ensuring that your blooms arrive vibrant and beautiful to delight your recipient. As a trusted local florist for Creekmouth households and businesses, your satisfaction is our priority.
We guarantee the freshness of our flowers for a minimum of five days from the date of delivery, when cared for according to our recommended guidelines. Most of our arrangements often last even longer, but if your blooms do not remain fresh within this period, please let us know, so we can make it right.
While we take every precaution to ensure your flowers arrive in perfect condition, rare incidents can occur during transit. If your flowers or floral arrangements arrive damaged or significantly wilted, please contact us within 24 hours of delivery. To help us resolve the issue promptly, we may request a photo of the delivered product. Once damage is confirmed, we will offer you a choice of a fresh replacement delivered at your earliest convenience, or a full refund to your original payment method.
We want all of our Creekmouth customers to enjoy their flowers at the peak of freshness. If you are dissatisfied due to damaged or prematurely wilted blooms within our five-day quality window, we offer hassle-free options for either a replacement or a refund. Simply notify us with details about your order and the issue encountered. Our team will review your claim quickly and arrange the solution that works best for you. Refunds are processed to the original payment method. For replacements, we will coordinate a new delivery at a suitable time.
Your feedback matters to us. If you wish to raise a complaint or have concerns about your order or our service, please reach out to our customer service team. Share your order details and let us know what went wrong. We take every complaint seriously and aim to resolve issues as quickly and fairly as possible. Our experienced staff will investigate, keep you updated throughout the process, and work with you towards a satisfactory resolution—whether that be a refund, replacement, or another appropriate action.
Creekmouth Florist is proud to be the local choice for fresh flowers in Creekmouth. We support local households, offices, and commercial clients with the highest standards of floral quality and customer care. Thank you for choosing us for your flower delivery needs, and for trusting our dedicated team to put things right if anything falls short of expectations. Your satisfaction is at the heart of everything we do.
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